ReBlood Member Service User Guide

1. Service Use Case Sharing

Mr. Lee: Caregiver Arrangement
Recently, my mother accidentally fell at home, resulting in a concussion. The doctor recommended hospitalization for observation, which made me very worried. However, due to my busy work schedule, it was difficult for me to take time off to stay with her for long periods. I called the concierge hotline to seek help from the professional healthcare team in the health management service. They quickly arranged an experienced caregiver who not only attentively took care of my mother's daily needs but also continuously monitored her health. With the caregiver's company, I was able to focus on work, knowing that my mother had someone with her at the hospital. This gave me great peace of mind.

Mr. Chang: Restaurant Reservation
I wanted to celebrate my wife’s birthday. She has always wanted to go to this famous barbecue restaurant, but we tried several times and couldn’t get a reservation. The phone line was always busy, or the earliest available time was weeks away. I decided to try the concierge hotline to see if they could help. Through the lifestyle concierge service, they not only helped us secure a reservation but also arranged a perfect dining experience. To my surprise, they really got everything sorted out! On my wife’s birthday, we were able to enjoy the delicious food at the barbecue restaurant as we wished, and she was thrilled by the surprise. This birthday turned out to be particularly unforgettable. The concierge service was incredibly thoughtful, enabling me to give my wife a perfect celebration.

Mr. Chang: Restaurant Reservation
I wanted to celebrate my wife’s birthday. She has always wanted to go to this famous barbecue restaurant, but we tried several times and couldn’t get a reservation. The phone line was always busy, or the earliest available time was weeks away. I decided to try the concierge hotline to see if they could help. Through the lifestyle concierge service, they not only helped us secure a reservation but also arranged a perfect dining experience. To my surprise, they really got everything sorted out! On my wife’s birthday, we were able to enjoy the delicious food at the barbecue restaurant as we wished, and she was thrilled by the surprise. This birthday turned out to be particularly unforgettable. The concierge service was incredibly thoughtful, enabling me to give my wife a perfect celebration.

Miss Chen: Airport Fast Track & Airport Transfer
Recently, my relatives returned from abroad, but their flight was late at night. Picking them up became a big problem since everyone in our family had to wake up early for work, and it was impossible to go to the airport in the middle of the night. I thought of the concierge hotline, hoping they could provide some assistance. They not only arranged a transfer service but also offered a fast-track service at the airport, delivering my relatives directly to our doorstep. When they arrived, they were both surprised and grateful, not only for avoiding the travel exhaustion but also because they felt warmth and convenience the moment they returned to Taiwan. With such arrangements, my relatives could rest well and prepare for the next part of their journey. For me, having the concierge hotline solve the problem made life much easier.

Miss Wang: Itinerary Planning, Luxury Hotel Discounts, Private Resort Booking
It has been years since I saw my college classmates, and this time we finally decided to travel together and catch up. However, everyone was located in different places, and our individual work and lives made scheduling difficult. So, I decided to ask the concierge hotline for help in designing a suitable itinerary. I told them our needs, including the places we wanted to visit, the types of restaurants we preferred, and our accommodation budget. They quickly provided us with a perfect suggested itinerary, which not only covered all the activities and places we wanted but also included exclusive discounts for top-tier hotels in Taiwan and priority reservations at private resorts. My classmates were very satisfied with the itinerary, and our reunion was not only smooth but also full of fun and memories. For those of us with tight schedules, we were really grateful for this service, which saved us a lot of time in planning.

Miss Lin: Health Manager, Explanation of Medical Data Report
Recently, I had a custom health check-up, and after receiving the report, some of the values worried me. I started to panic, not understanding what the values meant or whether they indicated any health issues. I couldn’t focus on work or life. So, I called the concierge hotline, hoping to get some professional advice. They quickly arranged a healthcare professional to explain the meanings of the values in the report and advised me on which aspects to pay attention to. After the detailed explanation, I realized that my situation wasn’t as severe as I had feared. They also suggested using painless, non-invasive tests and microcirculation checks to further understand my health status. This gave me a sense of relief and peace of mind. Through this experience, I deeply realized how important it is to have professional help, and I’m grateful for the convenience and support provided by the concierge hotline.

2. How to Start Using the Service

Getting started with our concierge hotline service is very simple. You can always call our concierge hotline at 02-6619-9355. Our professional team is ready to assist you with a variety of services, whether it’s health consultations, medical services, or lifestyle concierge services. We’ll find the most suitable solutions for you.

Before using the service, we recommend making a reservation in advance to ensure smooth arrangement of the related services. Especially for special services like medical guidance, due to high demand, we suggest making a reservation at least one month in advance so that we can arrange the most authoritative medical institutions and doctors for you.

Please note that some services may vary depending on your membership level. We recommend understanding the benefits associated with your membership level before using the service. Medical-related costs will be borne by the member, and we will provide a detailed breakdown of the costs before the service is provided.

Lastly, we suggest keeping an eye on the latest member discount promotions, which will allow you to enjoy more discounts and convenience while using our services. Through these thoughtful arrangements, we hope to bring more convenience and peace of mind to your life.

ReBlood is dedicated to providing the highest quality service experience for our members. With a comprehensive service network, we assist members in achieving health management and enhancing quality of life. Whether it's daily care or special needs, we will continue to provide professional and thoughtful service support.